Privacy Policy - Nurukane

1. Introduction

At nurukane.com, we are firmly committed to upholding the highest standards of privacy and data protection. We understand that your personal information is important, and we are dedicated to protecting it with care, transparency, and in full compliance with all applicable privacy laws, including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”). This Privacy Policy outlines our practices regarding the collection, use, disclosure, and safeguarding of your information.

2. Scope and Data Controller

This Privacy Policy applies to all visitors, customers, and users who access or interact with nurukane.com or any affiliated digital properties and services. For the purposes of applicable data protection legislation, the data controller responsible for your personal data is Nurukane, registered in accordance with applicable laws. If you have any questions regarding our processing of data, please contact us at [email protected].

3. Categories of Data We Process

We process various categories of personal data to provide and improve our services:

a. Usage Data:
Includes technical information such as your IP address, browser type and version, time zone setting, access times, referring websites, page interactions, and navigation paths.

b. Account Data:
Information provided directly by you when registering or purchasing through nurukane.com, such as name, billing/shipping address, email address, and telephone number.

c. Profile Data:
Preferences, purchase history, feedback, behavioral analytics, and interactions with products or services on the site.

d. Communication Data:
Includes messages and communications sent via contact forms, support requests, inquiries, customer service logs, and communication records.

e. Technical Data:
Device type, operating system, browser information, system configuration, and other technical identifiers used for diagnostics and fraud prevention.

f. Transaction Data:
Records of purchases and payments made via nurukane.com, including payment methods, order details, delivery status, and related correspondence.

g. Preference Data:
Marketing preferences, consent flags, survey responses, product interests, and opt-in/opt-out decisions related to promotional communications.

4. Legal Bases for Processing

We process your personal data based on the following lawful grounds as defined under GDPR:

– Consent: Where you have explicitly agreed to the use of your data for specified purposes.
– Contractual necessity: To fulfill a contract or pre-contractual measures at your request.
– Legal obligations: Where we are required to comply with a legal or regulatory obligation.
– Legitimate interests: In support of our business operations, provided such interests are not overridden by your rights and freedoms (e.g., fraud prevention, website optimization, customer service).

5. Your Rights Under Data Protection Laws

You have the following rights in relation to your personal data:

– Right of Access: You may request confirmation as to whether we process your personal data and access to such data.
– Right of Rectification: You may request correction of inaccurate or incomplete data.
– Right to Erasure (“Right to be Forgotten”): You may request deletion of your personal data, subject to legal retention obligations.
– Right to Restrict Processing: You may request we temporarily limit processing of your data in certain circumstances.
– Right to Data Portability: You may request transfer of your data to another provider in a structured, commonly used, machine-readable format.
– Right to Object: You may object to processing based on legitimate interests or direct marketing.
– Right to Withdraw Consent: Where consent is the basis of processing, you may withdraw it at any time.

To exercise any of your rights, contact us at [email protected]. We will respond in accordance with applicable laws and within required timeframes.

6. Security Measures

We implement multiple layers of security to protect your personal data, including:

– Use of secure socket layer (SSL) encryption technology for data transmission;
– Role-based access controls and authentication protocols;
– Regular data backups and disaster recovery procedures;
– Staff training on data protection and privacy principles;
– Continuous monitoring and vulnerability scanning.

Although we employ robust security measures, no transmission or storage system is entirely secure. You are encouraged to use strong passwords and protect your own devices accordingly.

7. International Data Transfers

Where your personal data is transferred outside your local jurisdiction (for example, from the EEA to the United States), we ensure an adequate level of protection is maintained in accordance with GDPR and other applicable regulations. We rely on mechanisms such as:

– Standard Contractual Clauses, approved by the European Commission;
– Certifications under recognized frameworks; and
– Privacy policies and contractual commitments from subprocessors ensuring data protection safeguards.

8. Data Retention

We retain personal data only for as long as necessary for the purpose for which it was collected, or as required by applicable law. Examples include:

– Usage, Technical, and Profile Data: up to 2 years for analytics and optimization;
– Account and Communication Data: up to 7 years for customer and legal recordkeeping;
– Transaction Data: up to 10 years for tax and financial compliance;
– Preference Data: until withdrawal of marketing consent or 2 years from last interaction.

After the applicable retention periods, data is securely deleted or anonymized.

9. Cookie Policy

nurukane.com uses cookies and similar technologies to improve site functionality, analyze user behavior, and enable personalized experiences. The cookies we use fall into the following categories:

– Essential Cookies: Necessary for enabling core functions such as secure login and shopping cart management.
– Functional Cookies: Enhance usability by remembering preferences and previous interactions.
– Analytics Cookies: Collect anonymous data to understand visitor interaction, website performance, and usage trends.
– Performance Cookies: Monitor technical metrics for optimization and error detection.

10. Cookie Management and Compliance

Upon your first visit to nurukane.com, you will be presented with a consent banner allowing you to manage your cookie preferences in alignment with GDPR and CCPA obligations. You may adjust your cookie settings at any time through your browser or our dedicated cookie management tool. We respect your Do Not Track (DNT) signals and allow opting out of non-essential cookie tracking and marketing.

11. Children’s Privacy

We do not knowingly collect, solicit, or process personal information from children under the age of 13. If we become aware that a child under 13 has provided us with personal data without verifiable parental consent, we will delete such information promptly. If you believe such data has been collected, please contact us immediately at [email protected].

12. Policy Updates

We reserve the right to modify or amend this Privacy Policy to reflect changes in law, technology, or company practices. Any significant updates will be communicated through our website or via email if appropriate. You are encouraged to review this Privacy Policy regularly to stay informed about how we protect your personal information.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the way in which your personal data is handled, please contact us at:

Email: [email protected]
Website: https://nurukane.com

We are committed to addressing your privacy inquiries promptly and in compliance with all relevant data protection frameworks.

Compliance Statement

nurukane.com is committed to full compliance with the GDPR, CCPA, and all other relevant data privacy laws and industry best practices. Users may contact us at the above email address with any concerns, complaints, or requests related to their personal data.